Monthly archives: July 2012Entries found: 3
After transitioning from BPOS to Office 365, a shared calendar that I had created vanished from my copy of Outlook but was still available to everyone who had been invited to the calendar. This posed a bit of a challenge, because as the owner of the calendar I could not be invited to the calendar - no one could invite other users to the calendar. The solution was very, very simple. Here are the steps you need to take:
- Log in to your Office 365 account.
- Click 'Outlook' at the top of the screen.
- On the left-hand side, click 'Calendar'.
- Right-click on the calendar you want access to again (look, it's still here!) and select 'Share' then 'Share This Calendar...'.
- Enter your own email address and change the share permission to 'All information with permission to add, edit, and delete', then hit 'Send' at the top.
- Open up the Outlook desktop application, then accept your own sharing invitation.
- Your shared calendar will now be available in the 'Calendar' section of Outlook.
- All done!
After transitioning from BPOS to Office 365, no users were able to use the Lync mobile app. Whenever a user tried, they receive a server error. Trying the same device with an Office 365 (non-transitioned) account was fine, so this seemed more like a transition issue. This was a very easy fix of adding a new DNS record for the domain. Here are the steps you need to take:
- Log in to your Office 365 account (you must be an administrator for these steps).
- Under the 'Admin' panel, click 'Domains' on the left-hand side navigation bar.
- Click on the radio button next to your primary domain name and click 'View DNS Settings'. (You may need to edit domain intent to allow Exchange Online and Lync Online)
- Look at the bottom of this page for the lyncdiscover DNS record.
- Log in to your domain registrar's control panel and add a new CNAME record with these details.
- Wait for roughly half an hour.
- Try the mobile device again.
- Congratulations, you have won. If this still doesn't work, submit a support request through Office 365's admin panel.