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Social Care Ireland 2012 Conference, which took place in the Ormonde Hotel in Kilkenny. With such beautiful weather, it might seem a shame to spent two days inside in a conference, but it was well worth it for us. I had been involved in a voluntary capacity in implementing an online ticketing system for the conference (using Eventbrite, which I would highly recommend - feel free to get in contact if you need any advice around this) and when the topic of paying for an exhibition table came up, I jumped at the opportunity. The SCI conference is the perfect opportunity for me, as the provider of a solution to the social care sector, to meet potential clients and get crucial feedback. Over the course of the two days I spoke to many social care workers, unit managers, operations managers and company directors about the current internal systems and processes they used to record the data on their young people, while also outlining TaskLight's offering and providing hands-on demos of our solution, TIMS (TaskLight Information Management System). I learned a lot from the two days, including that one care provider pays €150 a month in archiving costs for all of the paper records of the young people who have ever been in their care and that these records are archived every 3 months! The legal requirement to store a copy of the information on the young people in care indefinitely is absolutely justified and necessary, but the requirement to store a paper copy might be prohibitively expensive. In this case, for example, to read an incident report that is only four months old, the provider must find the relevant barcode of the report, contact the archiving company and wait up to 5 days to receive the report - all of this while, with TIMS, you would be able to read that information in less than a minute! Demonstrating this to the provider, they were blown away and could immediately see the benefits. Anyway, it was great to meet so many people in the industry and to get some warm feedback about TIMS. Enjoy this photo of our stand (below). That big iMac was playing our 'A Story About a Residential Care Company' video, which also seemed to get a lot of people's attention! You'll see me there, looking busy, as well as a giant tub of chocolates which, at times, seemed equally as popular as TIMS! Social Care Ireland Conference - Photo of our stand with Conor (and the tub of Roses)
- Unit managers can comment directly on critical incident reports and care workers can instantly see the comments. You can give immediate feedback on how an incident was handled, from wherever you are. Praise best-practice and point your team in the right direction when they could have handled a situation better.
- Post the latest research and everyone else in your organisation will instantly be able to read it and learn from it.
- Automated charts will enabled you to see trends in critical incident reports and accident reports, enabling you to easily see how your team is responding to the needs of the young people in your care and letting you re-focus your efforts where they are needed.
- Stop faxing incident reports, accident reports, daily logs, risk assessments, referral forms and other information to unit managers, regional managers or directors - they can be automatically sent to them when they are submitted.
- Reduce phone bills by using Lync for instant messaging and video chats.
- Why waste your time driving three hours for a one-hour team meeting? Conduct your meetings online via Lync without losing the benefits of face-to-face meetings by incorporating video calls, PowerPoint presentations and easy minute-taking. You can even record the meeting, to help keep team members accountable.
- Respond faster to opportunities by storing your crucial 'paperwork' in TaskLight and getting new houses set up quickly.
- Reduce printing and photocopying costs by automatically emailing reports, documents and other information to relevant people.
- Communicate securely, quickly and reliably with email on Exchange Online.