Last week, I (Conor) spent Wednesday and Thursday attending the Social Care Ireland
2012 Conference, which took place in the Ormonde Hotel in Kilkenny. With such beautiful weather, it might seem a shame to spent two days inside in a conference, but it was well worth it for us. I had been involved in a voluntary capacity in implementing an online ticketing system for the conference (using Eventbrite
, which I would highly recommend - feel free to get in contact
if you need any advice around this) and when the topic of paying for an exhibition table came up, I jumped at the opportunity. The SCI conference is the perfect opportunity for me, as the provider of a solution to the social care sector, to meet potential clients and get crucial feedback. Over the course of the two days I spoke to many social care workers, unit managers, operations managers and company directors about the current internal systems and processes they used to record the data on their young people, while also outlining TaskLight's offering and providing hands-on demos of our solution, TIMS (TaskLight Information Management System). I learned a lot from the two days, including that one care provider pays €150 a month in archiving costs for all of the paper records of the young people who have ever been in their care and that these records are archived every 3 months
! The legal requirement to store a copy of the information on the young people in care indefinitely is absolutely justified and necessary, but the requirement to store a paper
copy might be prohibitively expensive. In this case, for example, to read an incident report that is only four months old, the provider must find the relevant barcode of the report, contact the archiving company and wait up to 5 days to receive the report - all of this while, with TIMS, you would be able to read that information in less than a minute! Demonstrating this to the provider, they were blown away and could immediately see the benefits.
Anyway, it was great to meet so many people in the industry and to get some warm feedback about TIMS. Enjoy this photo of our stand (below). That big iMac was playing our 'A Story About a Residential Care Company' video
, which also seemed to get a lot of people's attention! You'll see me there, looking busy, as well as a giant tub of chocolates which, at times, seemed equally as popular as TIMS!
Social Care Ireland Conference - Photo of our stand with Conor (and the tub of Roses)
If you're in the residential care industry, then you know that there is a constant drive for innovation and research-backed care. A collaborative environment can help you to improve the care you provide to your young people and help to keep them safe. Here are three ways that TaskLight's solutions can support your organisation in achieving these goals:
- Unit managers can comment directly on critical incident reports and care workers can instantly see the comments. You can give immediate feedback on how an incident was handled, from wherever you are. Praise best-practice and point your team in the right direction when they could have handled a situation better.
- Post the latest research and everyone else in your organisation will instantly be able to read it and learn from it.
Automated charts will enabled you to see trends in critical incident reports and accident reports, enabling you to easily see how your team is responding to the needs of the young people in your care and letting you re-focus your efforts where they are needed.
Can you think of more ways to improve best-practice in residential care using TaskLight? Leave a comment below and let us know.